Unreasonable Detention and Demurrage Charges Assessment
Definition
The Australian Competition and Consumer Commission (ACCC) identified that cargo owners need greater protection against unreasonable detention fee practices. Demurrage is charged when full containers remain at port beyond free time (typically 5–20 days). Detention is charged when empty containers are not returned within free time. The starting date for charge calculation varies by carrier and location, and even small differences (e.g., counting from vessel arrival vs. discharge completion, which can span 2–7 days) significantly impact final bills. Shipping lines control the trigger date definition, creating asymmetric leverage and systematic overcharges.
Key Findings
- Financial Impact: AUD $100–250+ per container per day. A typical importer with 10 containers delayed 5 days beyond free time faces AUD $5,000–12,500 in avoidable charges.
- Frequency: Recurring, per shipment; affects importers and exporters managing multiple containers monthly.
- Root Cause: Ambiguous contract terms regarding charge trigger dates; lack of transparency in how carriers calculate free time start date; limited dispute resolution mechanisms; importer/exporter inability to verify charge calculations in real-time.
Why This Matters
The Pitch: Australian cargo owners waste AUD $100–250+ per container per day on unjustified demurrage/detention charges. Automated charge verification and dispute management eliminates overcharges.
Affected Stakeholders
Importers, Exporters, Freight Forwarders, Customs Brokers, Supply Chain Managers
Deep Analysis (Premium)
Financial Impact
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Current Workarounds
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Methodology & Sources
Data collected via OSINT from regulatory filings, industry audits, and verified case studies.
Evidence Sources:
Related Business Risks
Disparity in Demurrage Start-Date Calculation Across Carriers
AML/CTF Cash Reporting Non-Compliance
COD Cash Collection - Time-to-Bank Delays
COD Cash Shrinkage & Reconciliation Discrepancies
GST/BAS Reconciliation Errors on COD Collections
Border Detention & Shipment Delays Due to Documentation Non-Compliance
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