Unrecovered Detention and Dwell Time Costs
Definition
Search results reference detention/dwell as a distinct pay component. Owner-driver guideline rates show both hourly and per-kilometre rates, implying mixed-mode billing. Manual timesheets frequently miss or underreport detention events, especially at customer sites. This creates dual losses: drivers owed unpaid detention wages (Fair Work exposure) and customers not invoiced for service delays.
Key Findings
- Financial Impact: Estimated: AUD 5–15% of transport revenue per annum (unbilled detention); AUD 8,000–25,000 per driver annually in unrecovered detention hours; typical transport margin loss AUD 50,000–200,000+ annually for fleet of 20–50 drivers.
- Frequency: Continuous; occurs on every multi-stop or delayed delivery route.
- Root Cause: Manual time tracking; no automated geolocation or stop-event detection; invoice generation decoupled from actual route/detention data.
Why This Matters
The Pitch: Australian freight operators lose AUD 5–15% of driver-related revenue annually due to untracked detention time. Automated stop/dwell detection and time-to-invoice linkage recovers this leakage while ensuring driver compliance.
Affected Stakeholders
Operations/dispatch managers, Billing/accounts team, Driver supervisors
Deep Analysis (Premium)
Financial Impact
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Current Workarounds
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Methodology & Sources
Data collected via OSINT from regulatory filings, industry audits, and verified case studies.
Evidence Sources:
Related Business Risks
Underpayment of Award Entitlements – Truck Drivers
Misclassification of Driver Pay Type – Award Compliance Visibility Gap
AML/CTF Cash Reporting Non-Compliance
COD Cash Collection - Time-to-Bank Delays
COD Cash Shrinkage & Reconciliation Discrepancies
GST/BAS Reconciliation Errors on COD Collections
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