Delayed Delivery from Testing Bottlenecks
Definition
Testing execution delays in custom software projects lead to SLA breaches and customer dissatisfaction, driving churn.
Key Findings
- Financial Impact: 2-5% annual revenue churn (AUD 100,000+ for mid-size firms)
- Frequency: Per delayed project affecting client relationships
- Root Cause: Manual testing queues creating capacity loss
Why This Matters
The Pitch: Custom software firms lose 2-5% annual revenue to testing delays hurting client retention. Automated testing execution eliminates this risk.
Affected Stakeholders
Account Managers, Testers, Delivery Leads
Deep Analysis (Premium)
Financial Impact
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Current Workarounds
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Methodology & Sources
Data collected via OSINT from regulatory filings, industry audits, and verified case studies.
Related Business Risks
Unbilled Testing Services
Rework from Testing Defects
Overtime in Manual Testing
Poor Visibility on CR Impacts
Unbilled Scope Changes
Manual CR Evaluation Overhead
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