🇦🇺Australia

Lost Items Compensation and Shrinkage

3 verified sources

Definition

Lost articles during custody require compensation at fair value per Fair Claims Guide. Responsibility assumed if proven submitted and disappeared.

Key Findings

  • Financial Impact: AUD 200-1,000+ per lost garment based on replacement/depreciated value
  • Frequency: Per lost item incident
  • Root Cause: Manual handling, poor custody records, and inventory mismanagement

Why This Matters

The Pitch: Drycleaning businesses in Australia 🇦🇺 pay AUD 200-1,000+ per lost item. Automated inventory tracking during claims prevents shrinkage payouts.

Affected Stakeholders

Staff, Managers

Deep Analysis (Premium)

Financial Impact

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Current Workarounds

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Methodology & Sources

Data collected via OSINT from regulatory filings, industry audits, and verified case studies.

Evidence Sources:

Related Business Risks

Damage Claims Compensation Costs

AUD 500 per court-awarded claim; typical AUD 200-1,000 per garment/set based on Fair Claims Guide

Dispute Resolution and Legal Costs

AUD 300+ shortfall per claim (e.g., AUD 500 award vs AUD 800 replacement); AUD 500-2,000 in legal/third-party costs per case

Chemical Wastage from Manual Handling

AUD 5,000-15,000/year per site in excess chemical usage (industry standard 10-20% overrun on AUD 50k annual chemical spend)

Inventory Shrinkage of Solvents

AUD 2,000-10,000/year per facility (2-5% shrinkage on typical AUD 100k solvent/chemical inventory)

Hazardous Chemical Spill Non-Compliance

AUD 30,000-100,000 fine per serious incident + AUD 20k remediation

Customer Friction from Failed Pickups

AUD 5,000-10,000/year per route in lost revenue from 10-20% churn (minimum order $40 x 50 missed pickups/year)

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