Fehlentscheidungen durch unvollständige oder isolierte EHR‑Daten

Definition

Australian healthcare is moving towards ‘share‑by‑default’ My Health Record rules, a National Healthcare Interoperability Plan (2023–2028) and statewide EMR consolidations, explicitly to address fragmented records and data‑sharing gaps.[3] The EMR standards stress the need to comply with identification standards, My Health Record integration and relevant Clinical Care Standards, all of which depend on timely, accurate data exchange.[4][6] When outpatient EHRs do not reliably upload or retrieve information, clinicians can miss key elements such as recent imaging, medication changes or allergy updates, increasing the risk of inappropriate prescribing, duplicated tests or delayed diagnoses. International studies on incomplete health records suggest material increases in avoidable hospitalisations and emergency visits, representing indirect costs for outpatient providers through reputational damage, complaint handling and lost referral streams. A logic‑based estimate is that such decision errors linked to isolated EHRs may erode value equivalent to 1–2 % of outpatient revenue through a combination of additional clinical work, complaint management and lost business; for a clinic with AUD 10m revenue, this represents AUD 100,000–200,000 annually.

Why This Matters

The Pitch: By improving interoperability and real‑time access to complete patient data, Australian outpatient providers can avoid avoidable downstream costs equivalent to 1–2 % of revenue and strengthen their quality and safety profile.

Affected Stakeholders

Treating clinicians, Care coordinators, Practice managers, Referral coordinators

Related Business Risks