🇦🇺Australia

Produktivitätsverlust durch manuelle Erfassung von Sicherheitsereignissen

Updated: Feb 20265 verified sources

Definition

Operators must capture and report a wide range of safety occurrences under the RSNL, including collisions, near misses, derailments, wrong‑side failures, injuries and other safety‑critical events, and provide monthly and annual returns to ONRSR.[2][5][7][10] National safety data show thousands of key occurrences reported annually across Australian railways, implying substantial data‑entry and report‑preparation workloads at operator level.[2][5] A typical medium operator may handle on the order of 100–300 reportable or internally logged safety occurrences per year when including both notifiable and lower‑level events used for trend analysis. For each occurrence, staff must capture structured data (time, location, train, circumstances, classification), prepare narrative descriptions, attach evidence, and later update investigation status and corrective actions. With manual tools (forms, spreadsheets, basic incident systems not integrated with operations), this can easily average 2–4 hours of total staff time per occurrence across controllers, supervisors and safety staff. This equates to about 200–1,200 hours per year just for initial recording and investigation updates. In addition, compiling periodic returns and internal dashboards for management and ONRSR may take a safety/compliance analyst 1–3 days per month and additional time before annual reporting cycles, adding another ~150–300 hours per year. Combined, manual safety occurrence and reporting processes can consume approximately 1,000–3,000 staff hours annually for a medium operator. At a conservative loaded labour cost of AUD 80–120/hour for operational supervisors and safety professionals, this translates to AUD 80,000–360,000 per year in productivity cost attributable specifically to inefficient safety reporting and audit‑preparation processes.

Key Findings

Financial Impact: Quantified: Approximately 1,000–3,000 hours per year dedicated to manual safety occurrence capture, investigation updates and periodic returns, equivalent to AUD 80,000–360,000 annually at AUD 80–120/hour.
Frequency: Continuous throughout the year, with peaks after major incidents and during monthly/annual reporting cycles.
Root Cause: Lack of integration between operational control systems, maintenance systems and safety reporting tools; reliance on manual data entry and separate spreadsheets/documents for occurrence logs and returns; limited use of templates and classification automation.

Why This Matters

The Pitch: Australian 🇦🇺 rail operators can lose 1,000–3,000 productive hours per year on manual safety reporting and returns. Integrating operational systems with an automated FRA/ONRSR‑style safety reporting platform recovers a large share of this capacity.

Affected Stakeholders

Network Control Centre staff, Train Controllers and Dispatchers, Line Managers / Operations Supervisors, Rail Safety Officers, Safety Data/Reporting Analysts