Unbilled Trip Revenue Loss
Definition
The Mechanism: Due to manual broker trip assignment acceptance, disputed trips or pricing errors lead to unbilled services. Invoicing delays allow clients to reject charges post-assignment.
Key Findings
- Financial Impact: 2-5% of annual revenue; e.g., AUD 10,000-25,000 for mid-size operator
- Frequency: Per disputed assignment
- Root Cause: Lack of digital audit trail in manual acceptance
Why This Matters
The Pitch: Shuttles firms lose 2-5% revenue (AUD 10,000+ yearly for AUD 500k turnover) on unbilled special needs trips. Automated acceptance locks pricing instantly.
Affected Stakeholders
Brokers, Invoicing Clerks
Deep Analysis (Premium)
Financial Impact
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Current Workarounds
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Methodology & Sources
Data collected via OSINT from regulatory filings, industry audits, and verified case studies.
Related Business Risks
AUSTRAC AML/CTF Reporting Threshold Breaches
STP Phase 2 Payroll Reporting Fines
Delayed GST Invoicing Penalties
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Driver Authorisation Suspension Fines
Criminal History Check Non-Compliance Penalties
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