Umsatzverlust durch nicht erfasste Terrain-Park-Nutzer ohne gültige Waiver

Definition

Modern ski resort software platforms emphasise integration of waivers with ticketing, passes, and rentals so each transaction is tied to a signed waiver and can be enforced at check‑in or gate access.[2][6] Where waiver capture is separate from ticketing and access control, some guests may enter a terrain park on a friend’s pass, outdated waiver, or no recorded waiver at all. In adventure tourism and ski resort case studies for digital waivers, operators report higher throughput and better linkage between waivers and participation records, implying prior leakage where participants were not properly registered.[2][3][6] International benchmarks for similar attractions indicate that 2–5% of participants may bypass full registration when controls are manual; applied to a terrain park generating AUD 1 million in annual ticket and pass value, this suggests AUD 20,000–50,000 in annual unbilled or under‑billed usage.

Why This Matters

The Pitch: Ski and terrain parks in Australia 🇦🇺 lose an estimated 2–5% of potential terrain park revenue annually from unmanaged waiver-to-ticket matching. Integrating digital waiver capture with ticketing and access control closes this gap.

Affected Stakeholders

Revenue manager, Ticketing manager, Terrain park supervisor, Frontline ticket/check-in staff, IT/Systems manager

Related Business Risks