Überhöhte Verwaltungskosten durch manuelle Buchungsabwicklung

Definition

Software vendors repeatedly contrast automated booking with labour‑intensive manual processes. One system highlights that approving/declining requests and sending invoices can all be done ‘with a few clicks’, reducing the need for phone calls and back‑and‑forth emails.[2] Another stresses that clubs are ‘slowed down by outdated booking processes’ and that an integrated system can ‘reduce administrative overhead’ and ‘free up hours of valuable time each week’.[3] LemonBooking also promotes automated payment links and ‘2‑click refunds’, underlining that refunds and deposits are otherwise handled manually and are time‑consuming.[2] If a receptionist or administrator spends 10–15 hours per week on bookings at a fully loaded wage cost of AUD 35–45 per hour, this equates to AUD 18,000–35,000 per year. Even in smaller clubs with 5–8 hours/week, the cost is around AUD 9,000–18,000 annually.

Why This Matters

The Pitch: Sports and recreation businesses in Australia 🇦🇺 binden jährlich 300–800 Arbeitsstunden (AUD 10,000–35,000) in manueller Facility-Buchungsverwaltung. Automatisierung von Kalender, Bestätigung, Rechnung und Rückerstattung reduziert diese Kosten substantiell.

Affected Stakeholders

Club Manager, Bookings/Administration Officer, Front Desk/Reception, Accounts Payable/Receivable Clerk, Volunteer Committee Members

Related Business Risks