DDA Discrimination Claims Costs
Definition
Access audits protect against disability discrimination claims by identifying unreasonable barriers. Victorian Auditor notes legal requirements for tram accessibility.
Key Findings
- Financial Impact: AUD 10,000-100,000 per successful DDA claim; includes legal fees and compensation
- Frequency: Ongoing; heightened by 4.4M disabled Australians facing transport barriers
- Root Cause: Manual audits overlook 'reasonable adjustments', leading to complaints and rework.
Why This Matters
The Pitch: Australian transport providers pay AUD 20,000+ per DDA claim from accessibility failures. Automated audits prevent complaints and refunds.
Affected Stakeholders
Legal Counsel, Customer Service Manager, CEO
Deep Analysis (Premium)
Financial Impact
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Current Workarounds
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Methodology & Sources
Data collected via OSINT from regulatory filings, industry audits, and verified case studies.
Related Business Risks
DSAPT Non-Compliance Fines
Accessibility Audit Remediation Costs
Manual Driver Licence Verification Delays
ID Fraud Losses from Unverified Licences
Non-Compliance in Driver Identity Proofing
Delayed Revenue Reconciliation
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