🇩🇪Germany

Unabrechenbare Leistungen ohne Rücküberweisung

2 verified sources

Definition

Referral-only practices promise patient return but manual coordination fails, resulting in unbilled follow-up services and lost revenue.

Key Findings

  • Financial Impact: €200-500 pro Referral-Fall; 5-10% Nachsorge-Umsatz verloren
  • Frequency: pro behandeltem Patienten
  • Root Cause: Fehlende digitale Berichtsaustausch mit Spezialisten

Why This Matters

This pain point represents a significant opportunity for B2B solutions targeting Dentists.

Affected Stakeholders

Zahnarzt, Administrative Staff

Deep Analysis (Premium)

Financial Impact

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Current Workarounds

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Methodology & Sources

Data collected via OSINT from regulatory filings, industry audits, and verified case studies.

Evidence Sources:

Related Business Risks

Patientenverlust durch Referral-Frustration

15-20% Patientenchurn; €1.000-3.000 LTV-Verlust pro Drop-off

Verzögerte Abrechnung durch fehlende Überweisungen

20-40 Stunden/Monat manuelle Nachverfolgung; 2-5% Umsatzverlust durch verspätete Rechnungen

Leistungsausfälle durch Terminengpässe bei Spezialisten

10-15% Kapazitätsverlust; €500-1.000/Monat pro Stuhl durch Wartezeiten

DSGVO-Bußgelder bei Behandlungsplanung

€20.000–€50.000 Bußgeld pro Verstoß (bis 4% Umsatz); hohe Compliance-Kosten für kleine Praxen

Bottleneck durch manuelle Claims-Verarbeitung

10-15% Kapazitätsverlust; €1.000-€2.000/Woche

GoBD-Verstoß durch ungenaue digitale Abrechnungsdaten

€5.000-€50.000 Bußgeld pro GoBD-Verstoß

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