Unabgerechnete Corporate Services durch Billing-Fehler
Definition
In Hotels gehen bei Corporate Accounts (Konferenzen, Gruppenbuchungen) oft Zusatzservices (Minibar, Upsells) unbilled verloren, da AR-Aging manuell nicht trackt.
Key Findings
- Financial Impact: 2-5% Revenue Leakage (€20.000-50.000/Jahr pro Hotel bei €1M Corporate Umsatz)
- Frequency: Pro Buchung/Quartal
- Root Cause: Manuelle Rechnungsprüfung ohne E-Rechnung-Integration
Why This Matters
This pain point represents a significant opportunity for B2B solutions targeting Hotels and Motels.
Affected Stakeholders
Revenue Manager, Front Desk, Buchhaltung
Deep Analysis (Premium)
Financial Impact
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Current Workarounds
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Methodology & Sources
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Related Business Risks
Verzögerte Forderungseinzug durch E-Rechnungsmandat
Bußgelder durch GoBD-Verstoß bei AR-Aging
Kartendaten-Diebstahl und Haftung
Manuelle Kurtaxe-Meldung und GoBD-Konformität
Checkout-Verzögerungen durch folio discrepancies
Kapazitätsverlust durch verzögerte Zimmerauslieferung
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