🇩🇪Germany

Fehlende Abrechnung von Zuschlägen bei Generika-Substitution

3 verified sources

Definition

German pharmacies are entitled to a fixed €0.50 per-pack allowance when dispensing a generic substitute attributable to medication shortage. Many MTM billing systems do not flag or invoice this allowance separately to health insurance funds (GKV). Manual review reveals 10–40% of eligible substitutions are unbilled.

Key Findings

  • Financial Impact: €2,000–€8,000/year per pharmacy (estimated 4,000–16,000 generic substitutions/year × 50% capture rate gap × €0.50 allowance)
  • Frequency: Monthly invoicing cycle; ongoing systematic gap
  • Root Cause: Legacy billing software does not distinguish shortage-driven substitutions; manual flagging required; no automated reconciliation with GKV feedback

Why This Matters

This pain point represents a significant opportunity for B2B solutions targeting Retail Pharmacies.

Affected Stakeholders

Pharmacy billing clerk, Pharmacist (inventory/shortage management), GKV accounts receivable

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Financial Impact

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Methodology & Sources

Data collected via OSINT from regulatory filings, industry audits, and verified case studies.

Evidence Sources:

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