Verzögerungskosten durch RMA-Bottlenecks
Definition
Kontron notes majority of test/repair RMAs take 6 weeks; swap only 2-4 days if error confirmed, with freight free only in valid cases.
Key Findings
- Financial Impact: 6 weeks inventory tie-up per case (est. 2-5% capacity loss); freight charged otherwise
- Frequency: Per RMA shipment (one number per shipment required)
- Root Cause: Manual testing and repair queues without digital triage
Why This Matters
This pain point represents a significant opportunity for B2B solutions targeting Wholesale Appliances, Electrical, and Electronics.
Affected Stakeholders
Logistics Coordinator, Inventory Manager
Deep Analysis (Premium)
Financial Impact
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Current Workarounds
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Methodology & Sources
Data collected via OSINT from regulatory filings, industry audits, and verified case studies.
Related Business Risks
Kosten für Prüfung fehlerhafter RMA-Einheiten
Zusatzkosten für duale Zertifizierung
GoBD-Verstöße bei manueller Rabattdokumentation
Bürokratiekosten LkSG-Reconciliation
Kapazitätsverlust durch manuelle LkSG-Prüfungen
Fehlende CE-Kennzeichnung und Produktsicherheitsnachweise
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