🇺🇸United States

Extreme Labor Turnover & Staff Replacement Costs

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Definition

The administrative services industry faces persistent high turnover stemming from the 'Great Resignation.' This creates cascading costs: constant recruitment expense, training time loss, reduced service quality during onboarding, client dissatisfaction, and revenue impact. For SMB admin services firms, turnover directly undermines service delivery capacity and client retention. Firms struggle with inconsistent hiring—job openings surge while hiring remains flat and separations outpace new hires. This workforce instability is significantly higher in professional services than the broader national labor market, creating competitive disadvantage for regional SMBs trying to maintain consistent staffing levels.

Key Findings

  • Financial Impact: $140,000-$450,000
  • Frequency: continuous

Why This Matters

Staffing agencies specialized in admin services, HR consulting, retention software, compensation benchmarking tools, employee engagement platforms

Affected Stakeholders

Owner/CEO, Operations Manager / Service Delivery Lead

Deep Analysis (Premium)

Financial Impact

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Current Workarounds

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Methodology & Sources

Data collected via OSINT from regulatory filings, industry audits, and verified case studies.

Evidence Sources:

Related Business Risks

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