Unfair Gaps🇺🇸 United States

Building Finishing Contractors Business Guide

20Documented Cases
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All 20 Documented Cases

Manual, Paper-Heavy Pay Application Processing Bottlenecks

Tens of thousands of dollars per year in lost staff capacity for a mid‑size GC or finishing contractor, equivalent to at least 0.5–1 FTE spent on avoidable manual payment processing tasks

Subcontractor invoices and pay applications are often submitted with delivery tickets, daily logs, and lien waivers that must be manually checked against schedules of values before GC approval. This creates recurring administrative bottlenecks that slow approvals and tie up project and accounting staff instead of allowing them to manage more work.

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Project Management Capacity Consumed by Manual Change Order Paperwork

For a PM spending 20–30% of time on manual change documentation across several jobs, fully burdened cost can exceed $30,000–$60,000 per year, with additional opportunity loss from fewer bids or poorly supervised field work.

Finishing contractors’ project managers and engineers spend significant time creating, revising, and chasing change order documentation instead of managing production or pursuing new work. High volumes of small finish changes amplify this administrative burden, reducing effective project and bidding capacity.

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Poor Management Decisions from Incomplete or Inaccurate Change Order Records

Mispricing and repeated underestimation of change‑heavy finish scopes can erode margins by 1–3 percentage points annually across a contractor’s portfolio; on $20M of revenue, that is $200,000–$600,000 in avoidable profit loss.

When change orders are not consistently documented and consolidated, management lacks reliable data on total change exposure, margin, and schedule impact. This leads to underestimating project risk, mispricing future work, and continuing unprofitable finish scopes based on flawed information.

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Chronic Slow Pay to Subcontractors Extending Time-to-Cash

Effectively 1–3% of contract value lost annually to financing costs, discounts, and missed early-pay opportunities for subcontractors on multi‑million‑dollar finishing projects

Building trades routinely wait more than 30 days to get paid after submitting pay applications, stretching subcontractor cash cycles and forcing them to finance payroll and materials. This is systemic in construction payment chains where owners pay GCs, then GCs pay subs only after their own funds clear.

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