Revenue Leakage from IAM-Related Configuration Faults

$100,000 - $400,000 annually from over-licensed seats; Compliance violations in audit when over-provisioning discovered • $100,000 - $500,000+ in compliance penalties; Contract renegotiation costs; Potential security clearance audit failures affecting future contracts • $2,000,000 - $50,000,000+ from operational disruption if access misconfiguration enables sabotage; Regulatory fines from NERC/FERC non-compliance; Potential grid outage liability

Analyst periodically pulls entitlement lists, compares them to student information systems and billing exports in spreadsheets, then sends CSVs of exceptions to IT to manually correct in IAM. • Compliance and vulnerability teams export IAM configs and access logs, then manually reconcile which users/tenants should see which resources and which entitlements should be billable, using spreadsheets, ad-hoc scripts, email, and ticket comments. • Manual EHR-to-IAM reconciliation; Spreadsheet-based account status tracking; Phone calls to departments to confirm active users