Billing Fraud from Garment Misidentification

$1,500-$3,000/month from tailor rework time, billing disputes between tailor and cleaning operator, hotel claims for wrong items returned • $1,500-$4,000/month in billing disputes, missing items from multiple locations, replacement costs, and lost staff productivity reconciling orders • $10,000-$40,000 annually from billing disputes and delivery errors

Checklist on paper, verbal confirmation, memory-based sorting, manual tag-to-garment matching at return • Counter staff handwrite tickets and staple or pin tags to garments, sometimes marking special instructions with pens or stickers; later they manually reconcile finished loads with tickets and key quantities and upcharges into POS from paper bundles. • Counting items by type on paper checklist; WhatsApp photos sent between restaurant manager and laundry coordinator; manual tallies in Google Sheets; verbal phone calls to verify quantities