Uncollected or delayed TIA reimbursements from landlords
Definition
Where leases treat TIA as a receivable or lease incentive, tenants frequently fail to follow up when the landlord does not pay on the expected date, causing delayed or lost reimbursements. This creates unreconciled tenant improvement receivables and under‑realized incentives.
Key Findings
- Financial Impact: Individual TI receivables often run into hundreds of thousands of dollars per lease; missed or long‑delayed payments can leave six‑ or seven‑figure balances outstanding across a multi‑site tenant.[3][5]
- Frequency: Monthly (every time a TIA milestone payment is scheduled)
- Root Cause: Lease accounting systems are not tied to cash application, so when the expected TIA payment date passes, discrepancies are only found during manual reconciliations; tenants rely on estimates of when cash will be received and do not have automated exception alerts.[5]
Why This Matters
This pain point represents a significant opportunity for B2B solutions targeting Leasing Non-residential Real Estate.
Affected Stakeholders
Corporate controllers, Lease accountants, Real estate finance teams, Landlords’ accounts payable, Tenants’ accounts receivable/treasury
Deep Analysis (Premium)
Financial Impact
$100,000-$1M+ per lease cycle × 100-500 active leases = $10M-$500M+ in aggregate delayed/lost TIA reimbursements across national chain • $100,000-$500,000 per lease; government multi-site portfolios: $1,000,000-$5,000,000+ in receivables; float costs; audit findings for unreconciled assets • $100,000-$500,000 per unit; fast-growing chain (50-200 units) carries $5,000,000-$100,000,000 in TIA receivables; delayed reimbursement starves expansion budget; working capital crisis during aggressive growth phase
Current Workarounds
AR Specialist maintains TIA receivable aging in Excel; manually pulls lease documents from shared drive to match invoice to receivable; sends email to FM asking 'Is this paid?'; AR holds invoice to apply payment when landlord remits; no workflow ticket system • CAM Reconciliation Analyst tracks operating expenses and CAM charges, but TIA receivable lives in different system (accounting); Real Estate team owns lease terms; no cross-functional sync; energy/sustainability team requests efficiency improvements but has no visibility into TIA payment status • Construction Manager maintains separate spreadsheet per location; legal team sends follow-up emails sporadically; some locations use group chat (WhatsApp/Slack) to flag 'did we get paid?'
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Methodology & Sources
Data collected via OSINT from regulatory filings, industry audits, and verified case studies.
Related Business Risks
Forfeited tenant improvement allowance due to poor tracking
Budget overruns on tenant improvements from weak TIA expense tracking
Overpaying contractors due to inadequate invoice auditing
Rework and additional spend from non‑compliant improvements
Delayed TIA reimbursements extending time-to-cash
Delayed openings and lost rent or sales from TI process bottlenecks
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