Unfair GapsπŸ‡ΊπŸ‡Έ United States

Maritime Transportation Business Guide

7Documented Cases
Evidence-Backed

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All 7 Documented Cases

Fraudulent Claims Enabled by Inadequate Evidence Verification

Part of 30% total claims value from costliest 1% potentially inflated by fraud

Reliance on witness testimonies and manual footage review allows fraudulent marine claims to persist, increasing invalid payouts. Traditional processes fail to quickly validate claims, leading to unnecessary settlements. AI visual data is proposed to challenge validity and reduce abuse.[2]

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Talent Shortage and Adjuster Bottlenecks in Claims Handling

Elevated claims costs due to prolonged handling (rule of thumb: longer handling = higher costs)

Marine sector faces a talent crisis with insufficient adjusters and surveyors to manage incoming claims volume, resulting in delays and idle capacity. Remote options and tech are explored but manual processes create bottlenecks. This limits throughput in P&I and insurance claims processing.[1]

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High Administrative Costs from Processing Low-Value Claims

$40,000 average per low-value claim in processing costs

Insurers spend disproportionate time and resources handling high-volume, low-value claims averaging US$40,000, which dominate processing efforts despite representing smaller financial losses. This leads to elevated administrative expenses including adjuster time and legal input. Manual review of extensive footage or documents exacerbates these costs in marine claims processing.[2]

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Credential Verification Failures in Crew Vetting

Mitigated financial risks via compliance (implied ongoing losses pre-solution)

Complex vetting across jurisdictions leads to difficulties verifying crew certifications authenticity, enabling potential fraud or unqualified personnel deployment. This ties into payroll for uncertified crew, risking invalid payments and liabilities. Systemic issues persist without automated verification.[1]

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