Production and Service Quality Failures from Poor Commissary Coordination

$1,000–$2,500/month in festival revenue loss, quality complaints, event cancellations, reputation damage • $1,000–$2,500/month in lost corporate contract value, manager overhead, client churn • $1,000–$2,500/month in spoilage, lost festival revenue, emergency sourcing

Bookkeeper manually tracks complaints, email back-and-forth with commissary, spreadsheet of 'broken orders', phone call reconciliations • Bookkeeper manually tracks emergency purchase invoices, phone calls to commissary, spreadsheet of 'lost revenue' incidents, informal incident reports • Commissary access and prep timing are coordinated manually via shared spreadsheets, paper calendars, group chats, and ad hoc phone calls between operators, commissary managers, and truck leads to juggle who preps when and what can be stored or loaded out.