🇦🇺Australia

Commission Calculation Errors

2 verified sources

Definition

Manual handling of daily net facility calculations, offset reductions, and monthly adjustments results in unbilled commissions or clawbacks, directly reducing broker revenue.

Key Findings

  • Financial Impact: AUD 2,000-4,000 per $500k loan in missed upfront (0.4-0.8% leakage); AUD 10-20/month per loan in trail undercalculation
  • Frequency: Per loan settlement and monthly
  • Root Cause: Manual errors in complex formulas for offsets, redraws, and facility balances

Why This Matters

The Pitch: Loan brokers in Australia 🇦🇺 lose 0.5-1% of upfront commissions (AUD 2,000-4,000 per $500k loan) due to calculation errors. Automation of offset/net balance rules eliminates this leakage.

Affected Stakeholders

Brokers, Aggregators

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Financial Impact

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Current Workarounds

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Methodology & Sources

Data collected via OSINT from regulatory filings, industry audits, and verified case studies.

Evidence Sources:

Related Business Risks

Manual Commission Reconciliation Delays

20-40 hours/month per broker at AUD 100/hr = AUD 2,000-4,000/month opportunity cost

Bonus and Clawback Misses

AUD 1,375 bonus loss per $500k loan at 0.275%; pro-rata clawback up to 100% upfront within 12 months

Broker Fee Disclosure Non-Compliance Penalties

AUD 2,210 - 50,000+ civil penalty per contravention; potential licence suspension leading to revenue loss.

Manual Disclosure Preparation Overhead

10-20 hours per loan application at AUD 100/hour = AUD 1,000-2,000 opportunity cost per deal

Lost Deals from Disclosure Delays

5-10% deal churn at AUD 5,000 avg broker commission per loan = AUD 250-500 lost revenue per 10 deals

Verzögerte Provisionsauszahlung durch fehlerhafte oder verspätete Settlement‑Koordination

Quantified: 10 extra manual hours per loan (14h vs 4h) × AUD 60 effective hourly cost ≈ AUD 600 inefficiency per loan; at 10 loans/month ≈ AUD 6,000/month (AUD 72,000/year) in internal capacity tied up. Plus ~AUD 3,900 upfront commission lost for each loan that fails to settle due to poor coordination, typically 1–2% of files ≈ AUD 4,000–8,000 per broker per year.

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