🇦🇺Australia

Lost Deals from Disclosure Delays

2 verified sources

Definition

Consumers require full visibility into broker fees, commissions from top providers, and estimates before proceeding; delays in providing these erode trust and cause churn.

Key Findings

  • Financial Impact: 5-10% deal churn at AUD 5,000 avg broker commission per loan = AUD 250-500 lost revenue per 10 deals
  • Frequency: Per delayed or incomplete disclosure cycle
  • Root Cause: Manual compilation of bespoke docs per deal, including indirect remuneration statements and referrer disclosures.

Why This Matters

The Pitch: Loan brokers in Australia 🇦🇺 lose 5-10% of deals due to disclosure friction. Automated real-time transparency boosts conversion rates.

Affected Stakeholders

Sales Brokers, Client Managers

Deep Analysis (Premium)

Financial Impact

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Current Workarounds

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Methodology & Sources

Data collected via OSINT from regulatory filings, industry audits, and verified case studies.

Evidence Sources:

Related Business Risks

Broker Fee Disclosure Non-Compliance Penalties

AUD 2,210 - 50,000+ civil penalty per contravention; potential licence suspension leading to revenue loss.

Manual Disclosure Preparation Overhead

10-20 hours per loan application at AUD 100/hour = AUD 1,000-2,000 opportunity cost per deal

Verzögerte Provisionsauszahlung durch fehlerhafte oder verspätete Settlement‑Koordination

Quantified: 10 extra manual hours per loan (14h vs 4h) × AUD 60 effective hourly cost ≈ AUD 600 inefficiency per loan; at 10 loans/month ≈ AUD 6,000/month (AUD 72,000/year) in internal capacity tied up. Plus ~AUD 3,900 upfront commission lost for each loan that fails to settle due to poor coordination, typically 1–2% of files ≈ AUD 4,000–8,000 per broker per year.

Übermäßiger manueller Aufwand bei Settlement‑Koordination und Funding‑Verifikation

Quantified: 10 avoidable hours per loan × AUD 60/hour internal cost = AUD 600 extra capacity cost per loan; at 10 loans/month = AUD 6,000/month or AUD 72,000/year per broker team.

Provisionsverlust durch fehlgeschlagene Settlements und aufgehobene Kreditzusagen

Quantified: ~AUD 3,900 lost commission per AUD 600,000 loan that fails to settle; assuming 1–2 failed settlements per year attributable to closing/funding issues ≈ AUD 4,000–8,000 annual revenue leakage per broker.

Manual Commission Reconciliation Delays

20-40 hours/month per broker at AUD 100/hr = AUD 2,000-4,000/month opportunity cost

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