ACCC Consumer Guarantee Dispute Fines
Definition
Consumer rights to refunds for faulty services amplify chargeback volumes; manual processes heighten penalty risk.
Key Findings
- Financial Impact: AUD 10,000+ statutory penalties per serious breach; plus refund losses[10]
- Frequency: Per escalated consumer complaint
- Root Cause: Slow manual refund processing escalates to chargebacks/ACCC actions
Why This Matters
The Pitch: Australian mobile software businesses risk AUD 10,000+ ACCC fines yearly from mishandled refunds. Automated management ensures ACL compliance and cuts churn.
Affected Stakeholders
Compliance Officer, Legal Counsel
Deep Analysis (Premium)
Financial Impact
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Current Workarounds
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Methodology & Sources
Data collected via OSINT from regulatory filings, industry audits, and verified case studies.
Related Business Risks
Chargeback Losses and Dispute Costs
Friendly Fraud Chargeback Reversals
Delayed Ad Revenue Verification
Misallocated Ad Spend Insights
GST Reconciliation Errors in App Store Fees
Delayed App Store Payouts
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