Auslastungsverlust durch suboptimale Trainereinsatzplanung

Definition

Trainer scheduling and travel logistics coordination is typically handled via spreadsheets, email threads and ad‑hoc phone calls. This approach cannot easily optimise for constraints such as trainer skills, client geography, travel time, and minimum class sizes. As a result, trainers often have single half‑day sessions on separate days in the same city, generating extra travel days with limited or no billable work. Industry benchmarks for professional services and field‑based roles indicate that poor scheduling can reduce productive utilisation by 10–20%. Applying this to trainers with a potential of 180–200 billable days per year and average day rates of AUD 1,000–2,000 produces an implied lost revenue of roughly AUD 18,000–80,000 per trainer per year. Australian fitness and training software vendors (e.g. Mindbody, Hapana, PTminder, Square Appointments) explicitly market automated, centralised scheduling tools as a way to reduce gaps in calendars, increase booking density and maximise class occupancy, which corroborates the existence of significant utilisation losses when relying on manual systems.[3][5][7] This lost capacity is an opportunity cost that directly reduces revenue without lowering fixed salary and overhead costs.

Why This Matters

The Pitch: Professional training providers in Australia 🇦🇺 commonly forfeit 10–20% of potential billable trainer days due to manual scheduling and travel routing. Automation of multi‑site trainer allocation, route planning and load balancing can recover capacity worth AUD 150,000–600,000 per year for a 10–20 trainer team.

Affected Stakeholders

Operations Manager, Training Coordinator, Scheduling/Bookings Team, Travelling Trainers, Commercial Director/Revenue Manager

Related Business Risks