🇮🇳India

नकली/गलत पहचान वाले पार्ट्स वारंटी दावे और रीवर्क हानि

1 verified sources

Definition

Search results highlight that 'Counterfeit parts entering aftermarket supply chains' and 'No real-time status of warranty' are key industry pain points. Without serialized labeling and QR verification, warranty departments cannot confirm product origin or installation legitimacy, leading to wrongful claim payouts and expensive rework of failed hardware.

Key Findings

  • Financial Impact: ₹5,000-₹50,000 per fraudulent warranty claim; 2-5% of annual warranty budget wasted on false claims; rework/scrap costs: ₹20,000-₹100,000 per batch of mislabeled fasteners
  • Frequency: Continuous (post-sale); peaks during monsoon season (quality failures in fasteners)
  • Root Cause: Illegible/missing batch numbers on labels; lack of QR/RFID serialization; no cloud-linked warranty registry; manual verification without digital audit trail

Why This Matters

The Pitch: Construction hardware OEMs in India lose ₹100,000-₹1,000,000 annually to unverified warranty claims and rework caused by untraceable/mislabeled components. Tamper-proof, serialized QR-code labeling (as per BIS standards) reduces false claims by 70-80%.

Affected Stakeholders

Warranty Manager, After-Sales Support, Quality Assurance, Customer Service

Deep Analysis (Premium)

Financial Impact

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Current Workarounds

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Methodology & Sources

Data collected via OSINT from regulatory filings, industry audits, and verified case studies.

Evidence Sources:

Related Business Risks

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