🇮🇳India

चिकित्सक आदेश अधूरापन से सेवा बिलिंग अंतर

2 verified sources

Definition

Physician order for (e.g., 'Skilled nursing 3x/week') must trigger explicit care plan with confirmed dates, times, and service codes. Manual order entry → care delivered without formal plan confirmation → service not invoiced (nurse assumes 'pending order validation') or invoiced incorrectly (wrong service code, wrong units). Periodic audit discovers unbilled services; providers write them off as sunk cost.

Key Findings

  • Financial Impact: ₹50,00,000–₹1,50,00,000 per annum (calculated: Typical ₹50–100 crore home healthcare provider, 5–10% unbilled/non-recoverable services = ₹2.5–10 crore; conservative estimate 2–3% of revenue = ₹50–150 lakhs).
  • Frequency: Continuous (daily order processing); Quarterly or annual discovery during internal audits.
  • Root Cause: Physician orders lack structured detail (missing service codes, frequency, duration); care plan validation is manual; no automated service-to-invoice reconciliation.

Why This Matters

The Pitch: Home healthcare providers in India 🇮🇳 lose ₹50–150 lakhs annually to unbilled services due to incomplete care plans and physician order documentation gaps. Automation of order validation and service-to-invoice matching recovers 4–8% of lost revenue within 6 months.

Affected Stakeholders

Order Coordinator, Care Planner, Billing Specialist, Finance Manager

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Financial Impact

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Current Workarounds

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Methodology & Sources

Data collected via OSINT from regulatory filings, industry audits, and verified case studies.

Evidence Sources:

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