Opportunistic use of D&D as de‑facto storage or leverage
Definition
Some shippers and consignees deliberately use containers as low‑cost storage beyond free time or delay returns when market conditions favor holding inventory, effectively abusing equipment and yard capacity. Conversely, some providers are accused of aggressive or opaque D&D assessments to extract additional revenue, prompting regulatory scrutiny and refund risk.
Key Findings
- Financial Impact: Tens of thousands of dollars per year in avoidable D&D per abusing shipper, plus significant opportunity cost for carriers whose equipment is tied up (estimated from fee ranges of $75–$300 per day and observed patterns of extended dwell)[2][3][6]
- Frequency: Weekly
- Root Cause: Because D&D is charged per day and sometimes perceived as cheaper than local warehousing, certain cargo owners intentionally leave boxes in terminals or hold them at their facilities, paying fees instead of arranging faster unloading or storage.[2][4][6] On the other side, historical complaints about ‘junk fees’ and unclear D&D billing were significant drivers behind OSRA‑2022 and the 2024 FMC billing rule, indicating a pattern of perceived over‑charging or opportunistic application of fees.[1]
Why This Matters
This pain point represents a significant opportunity for B2B solutions targeting Freight and Package Transportation.
Affected Stakeholders
Shippers and consignees’ logistics managers, Ocean carrier and terminal commercial teams, Regulatory/complaints handling staff, Inventory and warehousing managers
Deep Analysis (Premium)
Financial Impact
$10,000–$40,000 per year in unrecovered/uncontested D&D due to lack of dispute infrastructure • $100,000–$400,000 per year in D&D across customer base (20–30 containers held 10–20 days avg. at $75–$200/day; ~40–50% unrecovered due to customer disputes) • $15,000–$40,000 per year in disputed/unrecovered D&D; 5–8% of D&D invoices delayed or lost to disputes
Current Workarounds
Claims Adjuster tracks D&D invoices and disputes with manufacturer; manual email correspondence with shipper; escalates to shipper finance if D&D exceeds threshold; often settles at 50% recovery • Customs Compliance Broker tracks clearance completion via port email; manually sends 'pickup notice' email to shipper; if shipper ignores, broker has no enforcement mechanism; D&D falls on shipper but often disputed • Dispatch Coordinator manually tracks regulatory hold dates in spreadsheet; no integration with compliance/intake system; relies on email reminders
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Methodology & Sources
Data collected via OSINT from regulatory filings, industry audits, and verified case studies.
Evidence Sources:
Related Business Risks
Systemic under‑billing and billing‑error write‑offs on detention & demurrage
Runaway detention & demurrage fees from poor coordination
Disputed detention & demurrage charges and rework
Delayed cash collection due to contested D&D invoices
Loss of equipment and terminal capacity from prolonged container time
Regulatory exposure and penalties over non‑compliant D&D billing
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