🇦🇺Australia

Churn from Failed Tests

2 verified sources

Definition

Market growth to AUD 198M APAC (Australia 8.83%) demands efficient testing; delays erode market share amid rising demand.

Key Findings

  • Financial Impact: 2-5% annual revenue churn (AUD 50,000+ for mid-size firm)
  • Frequency: Ongoing per delayed project
  • Root Cause: Manual testing bottlenecks in high-volume WCAG audits

Why This Matters

The Pitch: Accessibility providers lose 2-5% revenue from client churn due to testing delays. Streamlined process automation secures repeat business.

Affected Stakeholders

Sales Teams, Delivery Managers

Deep Analysis (Premium)

Financial Impact

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Current Workarounds

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Methodology & Sources

Data collected via OSINT from regulatory filings, industry audits, and verified case studies.

Evidence Sources:

Related Business Risks

Rework from Testing Gaps

20-40 hours rework per project (AUD 2,000-4,000 at AUD 100/hr)

Accessibility Audit Costs

AUD 7,000-12,000 per audit

High-End Audit Expenses

AUD 10,000+ per targeted audit

Non-Compliance Litigation Risk

AUD 10,000-100,000+ in lawsuit settlements/penalties (typical range for accessibility non-compliance)

DDA Non-Compliance Penalties

AUD 10,000+ per violation (typical court penalties); up to AUD 50,000 for repeat offenses

Rework from Failed Compatibility Tests

20-40 hours/month per project at AUD 100/hour (AUD 2,000-4,000/month)

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