Überhöhte Personalkosten durch manuelle Patientenaufnahme und Anamnesedokumentation

Definition

Modern veterinary practice management systems marketed in Australia (e.g. RxWorks, Provet Cloud, Digitail, Shepherd) specifically promote that they "streamline your processes" and "save hours every week" by allowing input of patient information once and auto‑filling it everywhere else, replacing multiple disconnected tools and double entry.[5][6][7] Shepherd claims that its smart tools "save hours every week" and that automation of patient information capture and treatment plans removes paperwork burdens from staff.[5] Digitail notes that tasks that previously consumed two weeks now require just five minutes for some practices, highlighting the scale of administrative time waste in traditional workflows.[6] Extrapolating conservatively for a typical 3–5 vet small animal practice that sees 30–60 patients per day, if manual intake and history documentation (including chasing incomplete forms, re‑typing histories, scanning, and filing) consumes an extra 2–4 minutes per visit, this equals roughly 1–4 additional staff hours per day, or 20–80 hours per month. At an average fully-loaded labour cost of AUD 40–60 per hour for veterinary nurses and junior vets, this is AUD 800–4,800 per month (AUD 9,600–57,600 per year) in avoidable administrative wage cost. In peak or multi-site hospitals the upper bound is easily exceeded.

Why This Matters

The Pitch: Veterinary clinics in Australia 🇦🇺 waste 40–120 Adminstunden pro Monat auf manuelle Aufnahme- und Anamnesedokumentation. Automation of digital forms, templates, and direct EHR capture reduces this overhead and frees clinical capacity.

Affected Stakeholders

Tierärztinnen/Tierärzte, Tiermedizinische Fachangestellte/Vet Nurses, Empfang/Front Desk, Praxismanager

Related Business Risks