Delayed Collection of Late Pickup Fee Payments

$1,000-$4,000 per month in underbilled or written-off late charges and staff time spent justifying or correcting employer invoices when paper-based records don’t match what HR or parents recall. • $200–$1,200 per month in late fees that are significantly delayed or written off for subsidized families, plus 5–10 administrative hours monthly for tracking, explaining, and reconciling these manual charges, and potential compliance risk if records are inconsistent. • $200–$1,500 per month in late fees for backup care days that are billed late, under-billed, or never collected, plus 4–8 admin hours in reconciling day-level usage and platform rules.

Attendance staff log late times and fees on paper late-fee slips or sign-out sheets, then later key these into a billing system or a shared spreadsheet; petty cash is used on-site if a parent pays part or all in cash, with manual reconciliation to AR at month-end. • Late incidents are captured on paper or in a shared spreadsheet and then manually reconciled against employer-subsidized attendance records; the AR clerk or program coordinator later allocates the late fee between parent and employer on invoices, with petty cash or operating funds covering extra staffing costs in the meantime. • Late pickups are marked on printed daily rosters or backup-care sign-in/out sheets; staff then update a backup-care Excel tracker or email corporate billing with incident details, while any parent-side payments are taken in cash or card at the desk and held separately from the main AR until reconciled.